"Espresso” Reviews: Fast, Focused Course Feedback for Quality Assurance
April Dawn, California State Polytechnic University, Pomona
Maha Ghosn, California State Polytechnic University, Pomona
Toni Davis, California State Polytechnic University, Pomona
LEARNER OUTCOMES:
1. Describe the concept and process of an “espresso” review
2. Evaluate the value of espresso reviews based on faculty feedback data
3. Determine whether espresso reviews might be useful for your course or program and articulate an action step
Keywords:
Course Design, Formative Feedback, Course Quality Assurance
Key Statement:
We offer focused, in-depth course reviews based on the CSU’s Quality Learning & Teaching rubric, completed in 2 hours
TRANSCRIPT:
Ciao! My name is April Dawn, and I’m the Lead Senior Instructional Designer and Faculty Consultant at the Center for the Advancement of Faculty Excellence, known as CAFE, at Cal Poly Pomona.
Today, I’m excited to share our innovative approach to course improvement: “Espresso” Reviews: Fast, Focused Course Feedback for Quality Assurance. Picture this - detailed, confidential, and fast feedback on your course, all based on the California State University’s Quality Learning & Teaching (QLT) Rubric.
In just a few hours, two trained CAFE instructional designers will dive into your Canvas course, providing in-depth, focused feedback. This includes a confidential written report and a one-hour Zoom consultation with you to discuss course insights and recommendations. While a full QLT review can take weeks, our Espresso Reviews are completed in just hours and can be requested by any of our Cal Poly Pomona faculty.
And the response from faculty? “Eccellente!” Faculty love the speed, focus, and quality of the feedback, which helps them improve their courses quickly and effectively.
Questions
Join the discussion!
Q&A with Presenters / Poster Reception
Thursday, January 9th, 2025
5:30 - 6:30 PM
Brickstone
Hosted bar + light hors d'oeuvres served.
Name badge required
References:
California State University Online Course Services. (2022). Quality Learning and Teaching Rubric 3rd Ed. California State University Office of the Chancellor. 401 Golden Shore, Long Beach, CA 90802. https://ocs.calstate.edu/sites/default/files/2023-06/QLT-Rubric-3rd-Edition-2022.pdf.
Fileborn, B., Wood, M., and Loughnan, C. (2022). Peer reviews of teaching as appreciative inquiry: Learning from “the best” of our colleagues. Higher Education 83,103–117. https://doi.org/10.1007/s10734-020-00637-9.
Kathuria, H., and Becker, D. W. (2021). Leveraging course quality checklists to improve online courses. Journal of Teaching and Learning with Technology 10(1), https://doi.org/10.14434/jotlt.v10i1.31253.